Please make a note of any damaged or missing items on your delivery receipt.

• If the order received is damaged, please DO NOT REFUSE IT. Refusing a package may lead to additional shipping costs, for which you will be responsible, and may delay any claims against the shipment. Refused shipments will result in the supplier applying returned shipping fees and any relevant restocking charges. If you believe the damage is exceptionally severe, promptly contact Flair Decos at Toll Free: +1 (833) 317-4873 or Email: orders@flairdecos.com

• Please ensure you document any damaged or missing items on your delivery receipt. Without specific details, Flair Decos cannot file a claim on your behalf to replace the missing or damaged goods. In such cases, you are responsible for submitting a claim to the carrier by yourself.

• If the driver cannot wait for a thorough inspection of your purchase, it is advisable to write "Pending Inspection" on the delivery receipt. This allows you to assess the material's condition later. Including a note enables us to file a claim with the carrier and replace any damaged goods.

Please inspect your order upon delivery and report any damages to Flair Decos within 30 days so we can arrange replacement material. Unfortunately, we are unable to offer refunds or replacements for claims made after this timeframe, as this policy is strictly enforced.